Fuel Poverty Awareness Day 2025

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26 November 2025

Today is National Energy Action’s ‘Fuel Poverty Awareness Day’.

Though fuel prices are lower than the post-pandemic peaks, they are still higher than before the pandemic. This Winter, households will struggle, again, to heat their homes while still being able to put sufficient nourishing food on the table for themselves and their families; the perennial ‘heat versus eat’ dilemma.

Nevertheless, much has been achieved recently from a policy perspective - and we will see today via the Budget Statement whether more positive news is on the way. Winter Fuel Payments entitlement was eventually expanded, Warm Homes Discount (WHD) entitlement was also expanded and a new WHD programme of support is now being delivered for those living in Park Homes off-grid.

There are also numerous reforms in the pipeline on energy price and debt matters which will all help the consumer with winter bills or debt recovery. These range from a proposed ‘energy debt relief scheme’ for those struggling with energy debts, to guaranteed minimum standards for those installing smart meters.

None of this actual or potential good news, however, glosses over the current situation; with tens of thousands of households searching for ways to ensure they keep warm this winter. Social tariffs, one progressive answer to this national problem, is not yet on the table. And other more radical suggestions will also have to wait their turn.

So, what is to be done? There are ways to save money on your energy bills; especially, if you are relatively new to managing your own finances. There are also energy efficiency options open to households of all incomes depending on their circumstances.

To access information about both saving money on your bills and improving energy efficiency in your home go to: https://www.citizensadvice.org.uk/consumer/energy/energy-supply/ .

For alternative sources of credible information and advice, try National Energy Action at https://www.nea.org.uk/get-help/ , the Energy Saving Trust at https://energysavingtrust.org.uk/energy-at-home/ , or MoneyHelper at https://www.moneyhelper.org.uk/en/everyday-money/budgeting/what-to-do-if-worried-about-energy-bills-rising . All three provide excellent expert and free information and guidance.

To talk to someone local, just call our number on 0808 250 5715 and talk to one of our advisers.

If you ever start to struggle to pay your energy bills, or keep your home warm, it is important that you contact your energy provider as soon as you can. Every provider will have options for you to consider and may have support programmes you can access which you didn’t know about. And not all providers offer the same options, so it’s worth a call.

There is always help out there. Don’t give up. Stay warm this winter.

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