Consumer

Know Your Rights

When you buy goods or services you have certain rights that protect you from being treated unfairly. These rights can depend on how and when you bought them.

Citizens Advice offers a number of useful fact sheets on a wide variety of consumer issues:

Citizens Advice Consumer Factsheets

Government Advice on Consumer Rights

Which? - A not-for-profit consumer organisation

You can also contact the Citizens Advice Consumer Helpline on 0808 223 1133

Have you been treated unfairly?

Discrimination in the Provision of Goods and Services