Current Vacancies

Training Officer

18.5 hours - Citizens Advice South Warwickshire

Salary: up to £26,525 FTE depending on experience

Reporting to: Eloise Lyall, County Training Lead

Closing Date: Please send your application to us - open recruitment dates currently

JOB DESCRIPTION - link to Job role and application details:

Place of work: Hamilton Terrace, Leamington Spa

The main training site is Leamington Spa and BRANCAB (all sites) although this could be subject to change, with several outreach venues across Warwickshire. Travel will therefore be involved (expenses will be paid) and the role holder will need to have their own transport with Business Use insurance and be able to work flexibly. Working from home may be an option, to fit in with business needs.

Context of the Role:

The role of the Training Officer is to recruit, develop, support, and retain volunteers for CASW and BRANCAB as partners in delivering quality services for our clients. This will contribute to a strong, well-equipped volunteer workforce that delivers quality advice to communities in channels that are appropriate to them. The role also involves oversight of mandatory training of Trustees, and support towards the embedding and training of new paid staff who join the service. Overall, the Training Officer will have responsibility over organizing training plans.

Underpinning all of this work is the core Values that CASW launched this year. All staff and volunteers must demonstrate an understanding and commitment to our Values in their work with us, and the Training team as a whole is critical in ensuring this is understood from the very start of the journey with us.

Research and campaigns

Promote the importance of research and campaign work to CASW volunteers and external bodies.

Support the Social Policy Research and Campaigns officer to place suitable volunteers in the R&C function.

Other duties and responsibilities

Promote the work of the Citizens Advice service to outside individuals and agencies

Abide by health and safety guidelines and share responsibility for your safety and that of colleagues

Carry out any other tasks that may be within the scope of the post to ensure the effective provision of the advice service.

How to Apply

Please refer to the Training Officer Job Pack for the Job Description and Person Specification for the details of the role, and the links to the Application form: https://docs.google.com/document/d/1LiCwast8iqLGEt0NXFB1UQRsWMb4MRLoC5WEEk-hSqA/edit?tab=t.0

The closing date for applications is 31st October at 9.00 am

Interviews: to be confirmed

South Warwickshire Citizens Advice interviews will draw out the skills and competencies required for each role. As part of our recruitment process for this role, we may ask you to prepare a short presentation answering a specific question, which you will receive ahead of the interview date. We will use the presentation as part of the overall scoring for the recruitment process and consider the score an integral part of our decision-making.

Please note that when shortlisting we base our scoring and decision-making on the answers you provide in the personal statement section on the form. Please take the time to ensure that you address each aspect of the Person Specification, providing examples from your working life, previous roles or volunteering experience. We do not accept CVs.

Please refer to the Copy of Guidance notes for applicants.doc before completing the form.

If you are unable to make an electronic application, you may submit your application on paper and post to:

Recruitment

Citizens Advice South Warwickshire
10 Hamilton Terrace
Holly Walk
Leamington Spa CV32 4LY