Current Vacancies

Administration Officer

30 hours - Citizens Advice South Warwickshire

Salary: up to £22,322 FTE depending on experience

Reporting to: CEO and Managers

Closing Date: Please send your application to us - closing date is 31st January 2025

JOB DESCRIPTION - link to Job role and application details:

/_userfiles/pages/files/admministrator_recruitment_pack_2025_2.pdf

Place of work: Hamilton Terrace, Leamington Spa

The main site is Leamington Spa

Context of the Role:

The postholder will provide day to day administration support across a range of functions, including opening and closing Hamilton Terrace and ensuring the building is well maintained, clean, tidy, and functioning effectively for our staff and volunteers. This will include offering basic IT support to staff and volunteers via PS4B (our IT support partner), and support with reception duties as and when required to ensure a smooth, effective and caring environment for clients to receive advice. Duties will cover both Health & Safety and Human Resource (HR) function. Please see the Job Description and Person specification for further infotmation,

Other duties and responsibilities

Promote the work of the Citizens Advice service to outside individuals and agencies

Abide by health and safety guidelines and share responsibility for your safety and that of colleagues

Carry out any other tasks that may be within the scope of the post to ensure the effective provision of the advice service.

How to Apply

Please refer to the Administration Job Pack for the Job Description and Person Specification for the details of the role, and the links to the Application form: /_userfiles/pages/files/admministrator_recruitment_pack_2025_2.pdf

The closing date for applications is 31st January at 5pm

Interviews: to be confirmed

South Warwickshire Citizens Advice interviews will draw out the skills and competencies required for each role. As part of our recruitment process for this role, we may ask you to prepare a short presentation answering a specific question, which you will receive ahead of the interview date. We will use the presentation as part of the overall scoring for the recruitment process and consider the score an integral part of our decision-making.

Please note that when shortlisting we base our scoring and decision-making on the answers you provide in the personal statement section on the form. Please take the time to ensure that you address each aspect of the Person Specification, providing examples from your working life, previous roles or volunteering experience. We do not accept CVs.

Please refer to the Copy of Guidance notes for applicants.doc before completing the form.

If you are unable to make an electronic application, you may submit your application on paper and post to:

Recruitment

Citizens Advice South Warwickshire
10 Hamilton Terrace
Holly Walk
Leamington Spa CV32 4LY